Shipping policy

Roaming Lost curates gear from partner brands. Most orders ship straight from the brand's own warehouse, so one order with items from two brands can arrive as two packages, each with its own tracking.

Where we ship. United States only for now.

Processing. In-stock gear leaves the brand's warehouse within 2 to 5 business days. Some vehicle parts are made to order and take 2 to 4 weeks to build before they ship. If timing matters, ask before you order: hello@roaminglost.co. You get a tracking email the moment a package moves.

Cost. Calculated at checkout, before you pay. Each brand sets its own rate by size and weight, so an order from two brands carries shipping for both.

Delays. Weather, remote addresses and carrier backlogs happen. If tracking has not moved for 7 days, email hello@roaminglost.co with your order number and we chase it.

Address errors. We can change an address until the brand hands the package to the carrier. After that it is up to the carrier. If a package comes back because the address was wrong, reshipping is at your cost.

Damaged in transit. Check your package when it lands. If something arrived damaged, email photos within 2 business days of delivery so we can file the claim with the brand and the carrier. The refund policy covers what happens next.

Questions: hello@roaminglost.co